THE MARK of a good business is how well it attracts new clients and customers. The mark of a great business is how well it keeps them.
PSR Solutions is no ordinary recruitment business. Founded in 2005 by Mark Palmer and James Sanders, to provide recruitment solutions specifically to the construction industry, the company is one of Staffordshire’s success stories.
Its core principle is to deliver high quality customer service. Take a look at the glowing testimonials on the company website, and you understand that this code is the cornerstone of its achievements.
It is perhaps a mark of its founders’ character that the firm, which launched into the teeth of one of the worst recessions in British history, in a sector that was hardest hit of all – construction – not only survived, but thrived - and continues to thrive.
PSR Solutions was the first business to occupy premises on the new Dunston Business Village, near Penkridge, back in 2005. At the time the company had a team of just five. Today, PSR Solutions is home to 26 staff, and has twice had to move into larger offices in the village to accommodate its expansion. They also have offices in London.
One of the first things you notice, when you enter the smart, modern premises of PSR Solutions in the heart of the now flourishing Dunston Business Village, is the sense of energy and enthusiasm.
The vitality of its team is clearly necessary to service its ever-growing list of quality construction firms in London, Manchester and the Midlands, who all rely on PSR Solutions to find high quality staff in a sector which is finally turning the corner and beginning to show healthy signs of growth.
Mark, the company’s development director, and James, the managing director, know that their clients want recruitment solutions which are not only comprehensive, but personalised too.
“Our reputation speaks for itself,” says James. “Our clients and candidates rely on our service and professionalism.
“We believe our focused approach and expertise has resulted in us not only retaining our existing portfolio, but is also the reason why we are recommended by both clients and candidates time and time again.” Mark says: “While the industry has obviously suffered through a difficult time, signs are looking very positive for recovery and the growth and success of what we have achieved through that period will really put us in a great position coming out of the recession.” PSR Solutions, which is currently looking to increase its staff still further, has a very bright future indeed.