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Stafford Hospital: CQC asks public for their views on safety of care

By Staffordshire Newsletter  |  Posted: June 24, 2014

XCQC seeks public's views on safety at Stafford Hospital

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PATIENTS, visitors and staff at Stafford Hospital are being asked to give their views on the quality and safety of services to England's Chief Inspector of Hospitals. 

Members of the public are being invited to tell Professor Sir Mike Richard’s inspection panel about any recent experiences regarding the safety of services provided by the Mid Staffordshire NHS Foundation Trust.

 This will help inspectors when they visit the trust next week, after being called in by the trust special administrators. 

The Care Quality Commission’s formal inspection of the trust, being carried out following a request from other health regulators and performance managers, will start on June 30. 

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To ensure the views of patients and the local community are properly heard, the inspectors will be holding a listening event at the Kingston Centre, Fairway, Stafford on next Monday, June 30, starting at 6.30pm. 

People are being encouraged to attend the listening event to talk directly to the inspection team about their recent experiences of care and to say where they would like to see improvements made. 

 Professor Sir Mike Richards, said: "CQC has been approached by Monitor, the Trust Development Authority, the Trust Special Administrator and by both Mid Staffordshire NHS Foundation Trust and University Hospitals North Staffordshire NHS trust to undertake a review of the safety of acute services at Stafford Hospital. CQC has agreed to this request. 

 "As part of this inspection we will, of course, be talking to doctors and nurses, hospital managers and patients at the trust.

 “But it is vital that we also hear the views of the people who have recently received care at the trust, or anyone who wants to share information with us. 

 “This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service. “This is your opportunity to tell the team what you think about the current care at the trust.” 

Sir Mike's inspection team is expected to look in detail at key service areas across the trust including: A&E; medical care, maternity, surgery and radiology. 

The CQC wants to encourage those who are unable to attend the event to share their recent experiences too and they can do so via its website at http://www.cqc.org.uk/share-your-experience-finder or by calling 03000 616161. 

A full report of the inspectors’ findings will be published later in the year.

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