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Stafford Hospital's maternity department delivers results in new patient survey

By Staffordshire Newsletter  |  Posted: December 17, 2013

By Robin Scott

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STAFFORD Hospital’s maternity department has delivered some of the best results in the region in a new patient survey carried for the CQC by the Picker Institute.

The survey measured the department - under threat of closure by administrators looking to reconfigure services at Mid Staffordshire NHS Foundation Trust – against 17 questions, all previously surveyed in 2010.

Mid Staffs scored ‘significantly better’ on nine questions out of 17, ‘no significant difference’ on eight questions and ‘significantly worse’ nowhere.

The survey also compared the trust to others surveyed, finding it was ‘significantly better than average’ on 20 questions, ‘average’ on 24 questions and only ‘significantly worse than average’ on one area relating to postnatal care at home.

Head of Midwifery Anne Mellor said: “We are thrilled with these results.

“Its’ great to know that patients are so positive about our service and the survey helps us to identify areas where we can improve.”

“We are reviewing the information provided to women post-delivery and will be incorporating this into our information booklet.”

Administrators at the trust will deliver their final report on the future of the trust tomorrow.

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