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Staffordshire ambulance 999 calls surge over Easter

By Staffordshire Newsletter  |  Posted: April 23, 2014

By Alison Thomas

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EMERGENCY calls to the ambulance service in Staffordshire soared over the Easter weekend.

Meanwhile the picture for the West Midlands Ambulance Service as a whole was almost as changeable as the weather.

Demand for ambulances in Staffordshire was up by almost 12 per cent on last year, but in other parts of the West Midlands, such as Mercia, the number of calls fell by a similar percentage.

Over the four days, the service as a whole answered 10,821 emergency calls.

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The biggest increase in Staffordshire calls was on Good Friday, with an 11.8 per cent increase. The smallest rise was on Easter Saturday, with a 6.3 per cent increase.

What was most noticeable was the unpredictability of the demand, a West Midlands Ambulance Service spokesman said.

“We put a huge amount of planning into ensuring that we had the right number of resources on at the right times,” the spokesman said.

“In the main, we got it about right, but the swings in demand were really quite severe and different across the area. The service had extra staff on duty to meet predicted demand.”

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