A FIRST responder scheme for elderly and vulnerable housing Stafford residents has been extended.
The You First Responder Service provides quick medical care for those using the Telecare service which provides a pendant enabling anyone who has fallen to call for help.
The first responder initiative was a partnership between Stafford and Rural Homes (SARH) and Stafford and Surrounds Clinical Commissioning Group (CCG).
It serves more than 3,000 telecare users in the borough and was piloted over the winter.
SARH say it saved West Midlands Ambulance Service some £63,019. The scheme has now been extended until March 2014.
First Responders attend emergency calls received through SARH’s 24-hour customer call centre in cases where it is thought a fully trained first responder is more appropriate than calling an ambulance.
SARH say it is not intended to replace an ambulance and responders only attends where the customer is uninjured possibly following a fall where they may need help getting to their feet again.
A spokesman said an ambulance would always be called if a customer needed an emergency service.
Karen Foster, business manager for the housing association, said: “We are delighted that through a strong partnership with Stafford CCG the You First responders have successfully helped to support the ambulance service by dealing with cases where the customer required assistance but didn’t require an ambulance or hospital treatment.”
For more details on SARH’s You First telecare service visit their website at www.sarh.co.uk or call 0800 111 4334.