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Have your say on healthcare issues in Stafford tomorrow

By Kerry.Ashdown  |  Posted: July 14, 2014

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A NEW online tool which aims to improve health and social care in Staffordshire will be launched at a watchdog’s annual meeting in Stafford tomorrow.

Healthwatch Staffordshire, which gathers health and social care service user feedback to help shape service delivery, hosts its first annual meeting at 10am at Rising Brook Conference Centre tomorrow.

The organisation, launched in April 2013, has also been developing The Experience Exchange, a tool combining key information about services in the county with a special review centre, where residents are encouraged to provide feedback.

Robin Morrison, chairman of Engaging Communities Staffordshire, which delivers Healthwatch, said: “The Experience Exchange will be like a one-stop shop for health and social care in Staffordshire.

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“There’ll be a wealth of key information on more than 1,000 providers ranging from hospitals, hospices, residential and nursing homes to GPs, dentists and opticians.

“And it will offer the chance for people who have used those services to provide a review as they can share their experiences or make suggestions for improvement.

“The information provided will be passed on to providers and commissioners so it will effectively help shape the future delivery of health and social care.

“It’s an opportunity for people in Staffordshire to have a big say in the way their own services are run.”

The Experience Exchange can be visited online at www.healthwatchstaffordshire.co.uk/x2.

All are welcome to tomorrow’s annual meeting, which will also include a debate on the controversial NHS Care.data programme and a question and answer session with various healthcare providers and support services.

Mr Morrison said: “The debate is a chance for people to talk about the scheme and explore all the issues that will affect them.

“The scheme is due to go live in the autumn and we want people to be fully informed before they make a decision so holding an open public discussion on the subject will give them the chance to have their say.”

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